A class action lawsuit accusing Apple of overcharging U.K. iCloud users has been certified to go ahead, putting the £3 billion ($3.9 billion) claim on track for a trial in October 2028.
Which? alleges that Apple has locked customers into iCloud since 2015 by limiting how rival cloud services work on its devices, and then charged inflated subscription prices as a result. Apple gives users 5GB of free storage and pushes them toward paid tiers once that fills up, with U.K. pricing running from 99p a month for 50GB to £54.99 a month for 12TB.
The consumer group filed its claim against Apple at the tribunal on behalf of affected consumers in November 2024.
Anabel Hoult, Which?'s chief executive, said the group wanted to make clear that no company "no matter how powerful, can get away with abusing its position." She said the green light from the tribunal meant Which? was "one step closer to getting consumers the redress we believe they are owed from Apple."
"This should send a strong message to any other companies using anti-competitive tactics," she added.
Apple has called the claims unfounded, and argues that no customer is required to use iCloud and that alternatives exist. The company said it strongly disagrees with the tribunal's decision and plans to appeal.
Eligibility covers anyone who used iCloud on a U.K. device between November 8, 2018 and June 8, 2026. Those living in the U.K. on June 8 are included automatically unless they opt out by October 8, while non-U.K. residents from that date must opt in by the same deadline. Customers who first used iCloud after June 8, 2026 are excluded.
(Thanks, Alan!)